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Specialist - Blade Service L1

REQUISITION ID:  13327
LOCATION: 

Chennai, TN, IN, 600119

DEPARTMENT:  Service

Job title: Specialist – Blade Service L1

Job purpose 
The job holder is a key member of the Blade Service Engineering First Level Support team and is responsible for providing first-line technical support on blade-related topics across multiple service regions. The role focuses on the initial assessment, validation, and technical review of blade issues based on field inputs, ensuring accurate case evaluation and prioritization.The role requires working in shifts aligned with regional time zones to support global service operations

 

Key accountabilities / Responsibilities: 

  • Act as the first level (L1) for blade-related technical incidents and support requests.
  • Provide remote technical support to conduct initial screening, categorization, and assessment of blade incidents identified during inspections.
  • Review, validate, and maintain blade inspection reports, repair reports, and other related technical documentation.
  • Coordinate with second level team for complex, critical, or exceptional cases requiring advanced technical evaluation.
  • Ensure accurate and timely updates of case information within incident management and tracking systems.
  • Collaborate effectively with global and regional service teams to ensure consistent case management, knowledge sharing, and resolution of technical issues.

 

Career / Job experience

  • Minimum 3+ years of experience in blade service, blade inspections, or technical support.
  • Willingness to work in shift schedules aligned with regional time zones.
  • Experience with ServiceNow and Teamcenter will be considered an added advantage.
  • Strong understanding of blade manufacturing processes, materials, repair methodologies, and inspection practices.
  • Sound knowledge of blade performance, failure modes, damage assessment techniques, and troubleshooting methodologies.
  • Good verbal and written English communication skills.

 

Education and qualification :

  • Bachelor’s Degree, Diploma or equivalent.

 

Personal profile / Competencies:

  • Priority focused 
  • Good communication skills 
  • Customer and solution oriented 
  • Proactive & Team Player

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

The role is generally available on a full-time basis as well as in other flexible working-time models.

Recruitment Fraud Notice: Please note that our People Attraction department will only contact you via official @nordex-online.com email addresses or authorized recruitment partners. You can find more information about our application process on our website. 

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.

Apply now »