Area Service Manager

REQUISITION ID:  13544
LOCATION: 

Sant. de Chile, CL, 8320000

DEPARTMENT:  Service

YOUR MISSION:

The Area Service Manager is responsible for ensuring the business is operating safely, with profitability and high levels of customer satisfaction within their area of responsibility.

The role collaborates closely with external customers and suppliers, sales, project installation management, global service functions and support functions to ensure a safe and profitable service business in the respective area.

 

YOUR PROFILE:

Competencies/Qualifications (Knowledge, Skills and Abilities):

  • Formal qualifications in Mechanical and / or Electrical Engineering desired
  • Business management qualification/experience highly desirable
  • Fluent in English (written and spoken) and local language
  • 5+ years of disciplinary leadership
  • Experience in the wind energy sector is desired
  • Worked in large matrix organizations
  • Experience managing P&L’s & and customer management and performance metrics
  • Strong negotiation skills Experience of managing remote field-based teams

 

YOUR TASK:

• Responsible for safety and improvement of safety within the area keeping up to date with HSE legislation and company safety rules

• Lead the service team in the area, planning, setting goals and reviewing performance and KPIs

•  Manage the customer relationships in the area to ensure customer satisfaction

•  Review market demands and opportunities for new contracts

• Deliver on after-market sales opportunities in the area

Recruitment Fraud Notice: Please note that our People Attraction department will only contact you via official @nordex-online.com email addresses or authorized recruitment partners. You can find more information about our application process on our website. 

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.