Claim Specialist
São Paulo, SP, BR, 04547-005
The Claim Specialist (Region) is responsible for deploying, ensuring and maintaining the application of the claim process in the region to ensure a maximum return from claims.
The role works closely with Service Operation, Material Management, Sourcing and Finance/ Accounting end-to-end claim management. The Claim Specialist drives the claim process in the region and plays a critical role in the profitability of the region.
Roles Responsibilities:
• Support the development and maintenance of the warranty administration system, focusing on internal coordination and data accuracy.
• Assist in preparing claim documentation and participate in negotiations with vendors under supervision.
• Contribute to settlement discussions for labor and material costs, primarily for straightforward cases or under guidance.
• Execute agreements with third parties and close claim tickets, with oversight from senior team members.
• Help update claim KPIs and participate in regional improvement and training activities.
• Coordinate warranty actions with internal departments, ensuring alignment and learning from cross-functional collaboration.
> Degree in engineering or law preferred.
> Advanced English or Spanish.
YOUR BENEFITS
Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
#GreenerFuture: Shape a sustainable future with us – your work makes a real contribution to the environment.
#Flexibility: Work-life balance is important to us – we offer flexible working hours, various working time models, and up to 8 days of mobile work per month.
#Mobility: We promote sustainable mobility – we support you with an 80% subsidy for the public transportation ticket (Deutschlandticket) and a €15 employer contribution for bike leasing.
#CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#CorporateBenefits: Saving made easy – enjoy attractive discounts on travel, tech, and much more.
*Some offers may vary by location
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability.
In principle, employment is also possible on a part-time basis.