Customer Service Manager (m/f/d) - Service Area Netherlands

• Act as the main contact for customers, operators, and their technical and commercial managers within the Netherlands service area
• Handle technical and commercial inquiries, manage customer relationships, and ensure high levels of satisfaction
• Collaborate closely with internal departments and specialists to provide after-sales solutions, such as technical upgrades and yield optimization
• Support contract execution by ensuring agreed activities are carried out, documented, and reported accurately
• Work hand-in-hand with key stakeholders to align on priorities and deliverables
• Apply project management skills to coordinate timelines, resources, and ensure successful outcomes

• Technical affinity or technical qualification combined with interest and in commercial topics
• Proven experience in B2B customer management, ideally in a technical environment
• Ability to work independently while thriving in a collaborative team setting
• Strong prioritization skills and readiness to take responsibility
• Excellent organizational skills and a proactive mindset
• Confident in using common IT tools (Microsoft Office, SAP) and open to learning new applications
• Fluent in English; Dutch and German language skills are a plus

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability.