Quality Coordinator, Operational Excellence (m/f/d)

Do you want to be part of an agile team where colleagueship truly matters?

As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It’s the individual that defines the team. And it’s the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.

Position Summary:

As a Quality Coordinator, your primary responsibility will be managing the Cost of Quality throughout the Nordex USA region, focused on the Services department. You will primarily coordinate and track the cost of poor quality associated with activities between the Nordex USA wind farms and back offices both in the USA and globally.  All responsibilities will be for issues only within the Nordex USA region, however much activity & support may come from Nordex departments globally.

Responsibilities:

• Administrate Commercial Incidents (CINCs) through communication with site & back-office support personnel
• Properly document non-conformances (NCs) in the ServiceNow tool, tracking and organizing costs associated with the management, correction & repercussions of the non-conformity
• Create and maintain reports & dashboards for upper management that summarize non-quality costs KPI including, total by category, department, and recovery
• Operate as the Minor Claim handler for CINCs in North America, working with local & global Procurement and technical experts to facilitate the cost recovery of NCs originating from external suppliers and service contractors
• Liaison with global functional leads for 2-way support of data collection, issue resolution & roadblock escalation
• Participates in the development, tracking & verification of corrective actions related to non-conformities
• Other duties as assigned by the supervisor

Direct Reports:

No direct reports

Requirements:

• High school diploma or equivalent required
• Project Management degree or equivalent, 2yr degree preferred
• Project Management certification preferred
• 2 years of Quality or Administration experience
• Ability to interact seamlessly with multiple different functional departments within the organization
• Able to learn, easily adapt and adhere to new processes and computer software tools
• Demonstrated ability to organize/prioritize work, meet deadlines, and to prepare plans and reports
• Must be legally authorized to work in the United States. Qualified applicants will not require employer-sponsored work authorization for employment in the United States now or in the future
• Basic understanding of mechanical and electrical systems and components
• Able to follow oral and written instructions
• Demonstrated proficiency in using Excel, Word, Outlook, and PowerPoint
• Must be able to read, write and communicate effectively with superiors and colleagues
• Travel to project sites as required (>10% travel)
• Driving is an essential function of the job. Must possess a full valid driver’s license and be insurable under our auto insurance policy. This position will be subject to periodic driver’s abstract checks to confirm continued insurability.

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status. Nordex USA, Inc. does not require employees to be vaccinated against COVID-19 as a condition of employment.