Technical Support Expert (m/f/d)
REQUISITION ID:
8220
LOCATION:
Porto, PT, 4100-246
DEPARTMENT:
Service
WHY YOU SHOULD WORK WITH US?
- Sustainable impact: contribute to a greener future;
- Global Growth: Join an industry with growing global presence;
- Career Development: Benefit from a dynamic industry that fosters professional growth an skill development.
- Pioneering Spirit: Experience the satisfaction of being part of a pioneering movement towards a more sustainable energy;
YOUR TASKS
- Provide 2nd Level remote and on-site support for electrical components (Transformer, HV Switch Gear, Protection Relays, HV tower cable)
- Troubleshooting of complex and time critical WTG failures
- Interdisciplinary project work as technical expert
- Be a leading example in maintaining high standards of HSE and quality
- Prepare and verify technical documentation
- Developing and implementing of updates and retrofits
- Create root cause analyses reports
YOUR PROFILE
- Bachelor’s degree or higher with focus on electrical engineering
- Several years’ experience in the work with High Voltage electrical components.
- Knowledge in troubleshooting and repair of electrical components
- Excellent communicator with fluent English skills (spoken and written). Further language skills are welcome.
- Excellent ability to work independent and efficient with strong planning and prioritization skills.
- Good knowledge in standard software such as Microsoft Office.
- Willingness to travel occasionally.
- Driving license (automobile) and proof of work at heights.
WHAT WE OFFER
- Central location, near public transportation (3 min to metro Via Rápida-Viso);
- We also have free parking spot in the building (Edificio Porto Inova) and an E-car Charging station available;
- You can lunch with us, we have a very prepared "Kitchen". At the building, also exists a caffeteria that offers 3 different dishes with a very reasonable price;
- Our office is equiped with ergonomic work stations (yes, we have standing desk´s);
- Coffee, water, tea, fruit, cookies, and sometimes chocolate is on us, too!
- We have a remote friendly system. The current system is 3 days at the office, 2 days at home. And... we have Flexible Working Time Policy;
- We offer you all the equipment to work from home (monitor´s, dockingstation, headphones, mouse and keyboard).
- Health Insurance;
- Mardi gras, Christmas Eve and New Year’s Eve are holidays to us;
- Training & Learning Program (internal and external trainnings sessions);
- Performance evaluation Program every year!
- Team building events.
OUR RECRUITMENT PROCESS
- Prescreening call;
- Technical Interview;
- Cultural Interview;
- Offer;
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.