Special Operations Manager

Do you share our passion of renewable energy for a greener and sustainable future?

Nordex has an exciting opportunity for the role of Special Operations Manager covering the UK and Ireland region.

Contract Type:  Permanent 
Location: The role can be based at any of our UK and Ireland service points with regular travel to windfarms and service points across the region

How can you make a difference?

Working as part of the UK/IE Regional Field Support Team, the Specialist Operations Manager is responsible for managing a team of specialist Technicians which includes:  

• HV Maintenance Technicians
• Blade Technicians
• Commissioning team
• Major Component Technicians
• Lift and Statutory inspection team

This postholder will ensure that specialist team complete their allocated activities within specified timeframes, according to the required standards, and will be the main point of contact for customers and Service Operation Managers regarding specialist technical topics associated with the turbines. 

What will you be doing?  

Key activities for this role include: 

• Responsibility for HSE in the respective service area, implementing internal and external regulations as required to ensure HSE compliance
• Actively engaging and driving safety and safe working practice improvements in the Service area
• Responsibility for the financial performance of their Service area including Budget performance and planning
• Responsibility for Service areas KPIs
• Leading regional teams to ensure that work is carried out effectively, safely and to the required standard, setting targets and reviewing performance.
• Driving continuous improvement in performance, cost and efficiency
• Responsibility for the recruitment and development of the different specialists including identifying any training needs in order to maintain performance standards. 
• Promoting the service of the specialist team to customers and offering tenders for specialist work.
• Ensuring efficient resource planning of all dedicated specialist technicians.  
• Working alongside service management to plan and coordinate site-based activities relating to Blade, High Voltage, Major components and Lifts.
• Ensuring that quality standards are met at all times. 
• Responsibility for cost control and stock levels of materials required for the specialist activities.
• Managing large operations (such as gearbox, blade, generator, transformer, switchgear exchanges) and improvement initiatives.
• Managing customer specialist topics and ensure proper communication throughout.
• Reviewing site reports: Maintenance, HSE,SAP, timekeeping and ensuring on time submission
• Performing regular checks on their employee’s time tracking to ensure compliance with employment law and submitting correct data for payroll purposes.
• Project management of specialist fault investigations including completing reports
• Sourcing of suitable subcontracts for specialised tasks and coordination of the work.
  Organisation and attendance at customer meetings in relation to the specialist topics

What are we looking for?  

The successful candidate will have experience of working in a leadership role within the wind industry or a similar sector and be experiences in managing remote field-based roles across the UK and Ireland.

You will hold a formal qualification in Mechanical and or Electrical Engineering and have either a qualification or relevant experience in business management.  The successful candidate must also have excellent computer literacy skills with the ability to use MS Office, in house databases and workload management systems.

You will be experienced in dealing with complex business issues and are able to demonstrate strong communication and negotiation skills

Other skills and behaviours required for this role include:

•    Conflict management skills
•    Strong decision making, planning and prioritisation skills
•    A systematic working approach and problem-solving behaviours
•    Excellent collaboration and team working skills
•    Strong customer focus
•    Full UK/ EU Driving Licence

There is a requirement for the postholder to travel on a regular basis which will include regular nights away from home.  

What we can offer you?

Time Off 
•    Our teams receive 33 days annual leave including bank holidays. After two years continual service you will be entitled to an additional day‘s holiday per annum (Maximum 5 days). 
•    You will also an extra day off for your birthday.
•    In addition we also offer our employees the opportunity to purchase up to 5 day of additional annual leave every year.

Health & Wellbeing -  The Health and Wellbeing of our employees is incredibly important, which is why we have different benefits for our employees including:
•    Employee Assistance Programme (offering therapy sessions)
•    Bike2Work Scheme
•    Paid Eye tests & contribution towards Glasses
•    Company Sick pay scheme
•    The option to purchase Private Healthcare 

Volunteering - All our employees can use 2 paid working days per calendar year to carry out volunteering activities in your local community.

Family friendly - Our family friendly policies include, Enhanced Maternity, Paternity and Adoption Leave. Compassionate Leave, and Life Insurance. 

Memberships - Nordex will reimburse the cost of one annual professional subscription fee to one professional institution relevant to your work.

Recruitment Process

The closing date for this role is Thursday 31st July 2025 however, please be aware that this role could close early if we receive an overwhelming response.

The first stage of the recruitment process requires you to submit your CV via the Apply Now button.  The recruitment team will then review your application and be in touch to confirm if you have been successful in reaching the next stage of the process.  

Interviews for this role are due to take place in August 2025.

We appreciate all the applications we receive and will be in touch with you as soon as we can, so please watch out for our emails or phone calls (which maybe from a withheld number)

Nordex Values, Diversity & Inclusion

Here at Nordex we interact with a variety of people and cultures. Our values of Integrity, Respect, Colleagueship, and Ownership are the unifying force for all departments and regions around the world, these are the standards we walk by. 
Our mission is to offer cutting edge, reliable products, and services, generating value for our customers and stakeholders …. All whilst protecting the environment.

Join the #TEAMNORDEX and shape the future of energy with us.