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Technical Support Specialist (m/f/d)

REQUISITION ID:  12234
LOCATION: 

Imarcoain, Navarra, ES, 31119

DEPARTMENT:  Service

The Technical support Specialist Electrics Provide technical expertise and support, assisting on-site or remotely to field technicians with installations, maintenance, upgrades, and repairs for the wind turbine’s electrical system

 

 

YOUR TASKS:

 

• Diagnose, troubleshooting, and resolving technical/service issues, developing and documenting technical solutions in Incident and communication of the measures to the respective requestors

• Create knowledge articles and troubleshooting guidelines

• Identify clusters and prepare issues for product failure analysis and align with relevant stakeholders (ENG, TPM and TM), regional claim handler

• Responsible for delivery of training on company products, processes and technologies to ensure that participants develop, maintain, and increase their own technical and/or process knowledge. Select appropriate training aids ensuring participants comply with occupational health & safety rules during training

•  Analyze course evaluations to judge the effectiveness of training sessions and to implement suggestions for improvements, updating training materials and documentation in alignment with global training network

• Structure and conduct onboarding and qualification of new trainer colleagues aligned with Global Technical Academy, taking over regional training product ownership and act as multiplier within the regional training team and as contact to Global Technical Academy

 

YOUR PROFILE:

 

  • Bachelor's degree in engineering or related field or having the profession of an electrician or mechanical with a minimum of 5 years of experience
  • High / low voltage certificates are beneficial
  • C1 Spoken and Written English
  • Demonstrated two years Wind turbine experience; Experience in creating technical documentation; Used to work in an international environment
  • Excellent communication skills
  • Willingness to travel

YOUR BENEFITS:

In addition to the opportunity to make our world a little more sustainable, we offer you:
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*Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.

Apply now »