Service After Sales Intern (m/f/d)
Imarcoain, Navarra, ES, 31119
As part of our growth, we are hiring a Services Aftersales-Sales Technician Intern(m/f/d). The main tasks and responsibilities will be as follows:
MY TASKS:
- Supporting the management and setup of the Aftersales Services portfolio, ensuring the correct configuration of references, product costs, proposed margins, and contractual terms and conditions
- Monitoring customer requests, quotations submitted, purchase orders received, conversion ratios, and key performance indicators to support business development and operational efficiency
- Assisting in the coordination of deliveries, invoicing activities, and customer follow-up processes, including the analysis of customer satisfaction surveys and identification of improvement actions
- Maintaining and updating product databases with accurate information on costs, delivery lead times, risks, and supplier data, in alignment with global framework agreements and company standards
- Managing and updating business databases on a daily basis to support quotation activities, workload planning, order registration, and operational reporting
- Collaborating with suppliers, cross-functional teams, and global functions to ensure data accuracy and support continuous improvement initiatives within the Aftersales department
MY PROFILE:
- Currently pursuing or recently completed a Bachelor's or Master's degree in Engineering, Business Administration, Economics, or a related field
- Advanced level of English is required (C1)
- Previous internship or work experience is desirable
- Strong analytical skills with the ability to manage and interpret commercial and operational data
- Excellent communication, organizational, and stakeholder management skills
- Proactive, detail-oriented, and comfortable working in a dynamic international environment
- Ability to manage multiple tasks simultaneously and work effectively both independently and as part of a team
- Proficiency in Microsoft Office, especially Excel, is considered a plus
YOUR BENEFITS:
In addition to the opportunity to make our world a little more sustainable, we offer you:
<img src="https://performancemanager5.successfactors.eu/doc/custom/nordexse/NX%20ITA_Footer_White%20collar_ENG.jpg" style="style="height:242.0px;width:600.0px" />
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.