After Sales Manager (m/f/d)

REQUISITION ID:  7910
LOCATION: 

Hamburg, DE, 22419 Tracasa, Navarra, ES, 31621

DEPARTMENT:  Service

The team Business Development Parts & Services is part of the Service Product Management of the Nordex Group. We steer the development of the transactional After Sales business, manage the product portfolio and support the regions in growing their After Sales revenues. Become part of a highly motivated and talented team and ensure attractive product offerings for our customers, from global utilities to local communities.

 

YOUR TASKS

  • Act as single point of contact for After Sales requests for assigned customer accounts and ensure customer satisfaction
  • Define After Sales account development plans and set targets for selected customer accounts in coordination with the country account managers
  • Coordinate sales proposals to maximize customer value incl. conducting price and contract negotiations
  • Identify aftermarket wind turbine sales opportunities and market trends through market research, customer meetings, key industry events, …
  • Develop new product concepts accordingly in close collaboration with our technical departments
  • Participate in cross-functional meetings to stay abreast of technical and commercial development
  • Support continuous improvement process for the After Sales Business

 

YOUR PROFILE

In addition to being a team-player and enjoying working in an international, dynamic environment, you

  • have high affinity for sales and market-related topics,
  • are value-oriented with a customer-centric mindset
  • have a positive and trustful personality
  • have the ability to work independently or cooperatively– depending on task – in a fast-paced environment with sense of personal ownership and ability to “get things done”
  • have successfully completed university or similar with at least 5 years’ experience in service business, sales in a b2b market or product management
  • have well-founded knowledge in after sales, sales, service strategy development, preferably in renewable energies
  • have experience in successfully leading complex projects
  • are able to convincingly communicate with different stakeholders on all management levels
  • are fluent in English, German is a plus

Please send your application in German or English

 

YOUR BENEFITS

In addition to the opportunity to make our world a little more sustainable, we offer you:

*Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability.

In principle, employment is also possible on a part-time basis.

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 35 years. With more than 46 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 30 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 9,600 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.