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Specialist - Blade Service L1

REQUISITION ID:  12560
LOCATION: 

Chennai, TN, IN, 600119

DEPARTMENT:  Service

Position Title: Specialist – Blade Service Engineering (Level 1 Support)

Role Overview

The job holder is a key member of Blade Service Engineering First Level Support, responsible for providing 24x7 global first-line technical support for blade-related topics. The role focuses on initial assessment, categorization, and validation of blade issues through review of inspection reports and field inputs, and routing cases for further technical investigation where required.


Key Responsibilities

  • Act as Level 1 (L1) first contact for blade-related technical cases on a 24x7 shift-based model
  • Perform initial screening, categorization, and prioritization of blade incidents
  • Review and validate blade inspection reports and documentation
  • Assign cases to Level 2 or specialist teams
  • Maintain accurate updates in case management systems
  • Escalate critical or safety-related cases
  • Collaborate across global time zones

Candidate Requirements

Career & Job Experience:

  • 3+ years experience in blade service, inspections, or technical support
  • Basic understanding of blade design and composites
  • Good English communication skills
  • MS Office knowledge

Education & Qualification:

  • Bachelor’s degree, diploma, or equivalent
  • Willingness to work 24x7 rotational shifts

Personal Profile & Competencies:

  • Detail oriented, analytical, proactive, team player, service-oriented

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.

Apply now »