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Servicenow Platform Architect

REQUISITION ID:  12906
LOCATION: 

Chennai, TN, IN, 600119

DEPARTMENT:  IT / SAP

Job Title: ServiceNow Platform Architect

Location: Chennai, India 

Role Summary: The ServiceNow Platform Architect is responsible for defining and governing the overall ServiceNow architecture, roadmap, and platform standards. The role ensures scalable, secure, and high-performing solutions aligned with enterprise architecture, ITIL best practices, and business objectives. The architect works closely with stakeholders, developers, administrators, and application managers to deliver integrated solutions across ServiceNow modules.

Key Responsibilities

  • Define and maintain ServiceNow platform architecture, standards, and governance.
  • Lead solution design for ITSM, ITOM, CMDB, Discovery, HAM/SAM, HRSD, CSM, and related modules.
  • Design and oversee integrations using REST, SOAP, IntegrationHub, MID Server, SSO, OAuth, and SCIM.
  • Drive CMDB, Discovery, and Service Mapping strategy and data governance.
  • Ensure platform security, performance, scalability, and availability.
  • Establish development standards, testing strategies, release management, and CI/CD practices.
  • Collaborate with Enterprise Architecture, Infrastructure, Security, and Data teams.
  • Lead technical reviews, platform upgrades, and architectural governance.
  • Mentor developers and administrators, driving engineering best practices.
  • Act as the primary technical liaison with ServiceNow and implementation partners.

Qualifications & Experience

  • Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
  • 6-12 years of ServiceNow experience, including 3-5+ years in architecture or technical leadership roles.
  • Strong expertise in ITSM, ITOM, CMDB, Discovery, Service Mapping, and HAM/SAM.
  • Deep knowledge of ServiceNow scripting, Flow Designer, IntegrationHub, ACLs, and platform architecture.
  • Experience with enterprise integrations, performance tuning, and DevSecOps practices.
  • Strong understanding of ITIL v4 and Service Management best practices.

Key Competencies

  • Strong communication and stakeholder management skills.
  • Strategic thinking with excellent problem-solving ability.
  • High ownership, accountability, and attention to detail.
  • Ability to work in a fast-paced, global, cross-functional environment.
  • Strong leadership and mentoring capabilities.

 

 

 

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

Recruitment Fraud Notice: Please note that our People Attraction department will only contact you via official @nordex-online.com email addresses or authorized recruitment partners. You can find more information about our application process on our website. 

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.

Apply now »