Group Lead - Technical Backoffice

REQUISITION ID: 9472

LOCATION:  Chennai

DEPARTRMENT: Group Lead - Technical Backoffice

YOUR TASKS:

• Professional and disciplinary leadership of a team with key users, project managers, and technical experts, including resource allocation, workload management, and performance monitoring
• Implementing and maintaining standardized operating procedures and quality control measures, using KPIs, to control the service level and ensure the delivery of high-quality services
• Provide technical support to the Technical Backoffice in the Service regions including maintaining, commissioning, and troubleshooting of the Wind turbine and associated equipment
• Providing Training and QHSE support to the Service region (reviewing the QHSE Reports, uploading the training certificates etc)
• Managing initiatives and projects with PMs. Ensuring projects are delivered on time, within budget, and meet defined objectives
• Fostering a collaborative and high-performance work environment, conducting performance reviews and providing feedback to team members

YOUR  PROFILE:

• Bachelor or master’s degree in engineering, information technology, or a related field
• Proven experience in leading and managing teams
• Experience in operational management and planning. Strong understanding of technical and best practices
• Knowledge of SAP (ECC and/or S/4 Hana) and SNOW 
• Strong analytical and problem-solving abilities combined with excellent communication and interpersonal skills
• Very good English knowledge
• Experience in the wind industry would be an asset
• Certifications in project management, IT service management, or related areas would be a bonus

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to protected characteristics and in full compliance with all laws and legislations.