Group Lead - Operational Excellence

REQUISITION ID: 9570

LOCATION:  Chennai

DEPARTRMENT: Group Lead - Operational Excellence

YOUR TASKS:

• Lead and manage the offshore team of key users, fostering a collaborative and productive working environment.  
• Mentor and support team members in their professional development and daily responsibilities.  
• Drive User Acceptance Testing (UAT) activities with the team, ensuring timely and accurate delivery of results.  
• Act as the primary point of contact for all questions related to the offshore team’s development and activities.  
• Represent the team in UAT calls, providing updates, insights, and solutions.  
• Collaborate with project stakeholders to address and resolve issues related to the implementation process.  
• Present the team’s progress and deliverables to internal and external stakeholders.  
• Ensure alignment with project timelines and organizational goals.  
• Utilize knowledge of SAP S4HANA to guide the team in implementing end-to-end service processes, including:  
• Service Contracts/ Service Finance and Controlling/Service Operations and Maintenance/Material Management/After-Sales Services
• Provide insights and solutions to optimize service area processes within S4HANA  
• Handle performance management, workload distribution, and conflict resolution within the team  
• Promote a culture of continuous improvement and accountability  
• Be the S4HANA key user to support the daily business operations as and when needed

YOUR  PROFILE:

• Bachelor’s or Master’s degree in Engineering, Information Technology, Business Administration, or a related field
• 15+ years of professional experience, with a strong background in SAP implementation in the service area  
• Prior experience in S4HANA transformation projects, particularly in the service domain 
• Familiarity with service processes in the wind energy sector is highly desirable
• Demonstrated expertise in end-to-end service processes (Service Contracts, Finance, Maintenance, Material Management, and After-Sales)
   

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to protected characteristics and in full compliance with all laws and legislations.