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Control Centre Agent

REQUISITION ID:  9541
LOCATION: 

Chennai, TN, IN, 600119

DEPARTMENT:  Service

REQUISITION ID: 9541

LOCATION:  Chennai

DEPARTRMENT: Control Centre

 

YOUR TASKS:

•    Work as Agent in the Global Control Centre under a shift schedule 24/7
•    Perform remote 1st level alarm resets based on defined handling instructions
•    Processing and solving of 1st level customer requests  according to defined handling instructions 

•    Support in scheduling service technicians as well ordering and dispatching spare parts

 

YOUR  PROFILE:

•    Min. 1 year experience as a call center agent or comparable position
•    good communication skills with profound English skills (spoken and written) are a must
•    Polite and service-oriented working style

•    Willingness to work in a 24/7 shift schedule
 

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.

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