Key Account Manager (m/f/d)

Date: 10 Jun 2024

Location: Tracasa, ES, 31621 Madrid, ES, 28001

Company: Nordex Group

YOUR TASKS:

 

  • Assure a healthy long-term relationship with Global key customers.
  • Support the activity of the Global key account in the O&M phase.
  • Follow up the performance of the assigned key account windfarms. 
  • Follow up the technical issues affecting to the key customers. 
  • Weekly and monthly activity reporting 
  • High Level mediation in conflicts not resolved at Regional level, looking for win-win compromises. 
  • High Level contact of the client Corporate leadership. 
  • Facilitate the relation between the key stakeholders from both organizations. 
  • Identify Relevant Sales opportunities. 
  • Support to the Regional structure on the negotiation the Major Technical Issues Agreements  (warranty extension, etc…).
  • Support on Negotiation of frames agreements or global agreements. 

 

YOUR PROFILE:

 

  • Engineering Degree or similar.
  • Microsoft office, Excel, Power Point, among others. 
  • Proficiency in English.
  • 10 years experience in Service Operations.
  • Proactive person. 
  • Great team player. 
  • Humble person. 
  • Result oriented. 
  • Resilient and able to deal with complex situations.
  • Lead High Level Global Operation / Technical Forums.
  • Responsable and organized person. 
  • Empathic person, able to find win-win compromises. 

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.