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ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 35 years. With more than 37 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 30 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 8,500 employees the opportunity for international and intercultural cooperation.


We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

Field Support Technician

REQUISITION ID:  3093
LOCATION: 

Uppsala, SE

DEPARTMENT:  Service

The Field Support Technician is a position based close too or inside the wind farms of the Service Areas in the Nordic Region. The purpose of this position is to deliver on site technical support as well as implementing technical improvements for the local field operations in the Nordic Region. Being responsible for wind turbine availability means physically troubleshooting turbines with low availability on site in various wind farms as well as analyzing data and other information to be able to create and support implementing action plans that will increase availability in the fleet. These include but are not limited to: on site performance analysis, on site actin plan implementation, ServiceNow ticket handling, analyzing data, analyzing reports, close cooperation with Technicians and Back Office staff, performing on the job demonstrations, on site single turbine improvements on problem turbines, on site software and hardware updates, on line and on phone technical support, creating reports on turbine or turbine components and also parameter disabling and alarm change handling when necessary. The Field Support Technician should also go to site in case special works are being performed to physically support the local technicians.

 

YOUR TASKS

  • Area windfarm availability improvement - Mainly but not limited to physical work in the turbine e.g. Physical trouble shooting on turbines with low availability
  • On site Implementation of “Special Measures” on the turbine - Mainly but not limited to physical work in the turbine e.g. testing a new generator internal heat exchanger up-tower cleaning procedure
  •  On site and remote operational technical support - Including but not limited to physical work in the turbine e.g. adjust a generator P+F speed sensor according to specification
  • Monitoring of availability to identify trends - Mainly but not limited to desktop tasks e.g. extracting availability figures from ADM
  • On the job demonstrations - Mainly but not limited to physical work in the turbine e.g. demonstrating to local technicians how to exchange a gear oil filter
  • Feedback to HQ on reoccurring issues - Mainly but not limited to desktop tasks e.g. creation and handling of Quality Notifications 
  • Site parameter changes/control - Mainly but not limited to desktop tasks e.g. compare actual turbine parameters with wind farm specific parameter lists
  • On site software updatesMainly but not limited to physical work in the turbine e.g. perform NC2 update to rev.27 on K08 gamma turbine

 

Education and Qualifications: 

  • Wind turbine technician Course
  • Mechanical and/or Electrical qualification
  • BasU/P certification (for Sweden)
  • Computer and software handling

 

Experience:

  • Must have Experience in wind Industry technician role
  • Must have experience in planning and executing large works from start to finish
  • Must have experience in troubleshooting on wind turbines
  • Must be Health and Safety aware
  • Ideally have experience in using data to analyze faults and trends on machines/industry
  • Ideally have experience giving technical support and instruction on site as well as by phone

 

Skills/Personal Profile:

  • Able to work at heights
  • Systematic problem solving behavior
  • Good technical skills
  • Good practical troubleshooting skills
  • Hands on practical work experience
  • Good Analytical skills
  • Good communication skills and willing to be available for on-site and phone support
  • Good planning and organizational skills
  • Willing to travel regularly, including nights away from home.
  • Computer literate strong on SAP and Microsoft products
  • Can work well in a team or autonomously

 

For further questions feel free to contact us.

 

Kajsa Karlsson

People & Culture Coordinator

KKarlsson2@nordex-online.com

+46 (0)73- 050 8695